Topic

Scheduling & Dispatch

Scheduling decides which technician does which job and when. Dispatch gets that technician to the job, and adjusts the plan as the day changes.

Scheduling & Dispatch resources

Guide 6 min read

Scheduling and Dispatch Best Practices for Field Service

A practical guide to field-service scheduling and dispatch — the difference between the two, best practices for skills, geography, and capacity, a problems-to-fixes table, the metrics that matter, and common mistakes.

Scheduling & Dispatch

Back to Field Service Management

Ready to put this into practice?

ServiceVisit brings customers, scheduling and dispatch, estimates, work orders, invoicing and payments into one workflow.

See scheduling and dispatch Book a demo

ServiceVisit Sales

Pre-sales questions? Ask away.

Walter is an AI assistant and can make mistakes. Don’t share passwords or card details.

Sales is offline.

Say hello to get started.

This chat has ended.

The conversation is saved for both you and the Sales team.