An assistant that drafts. You decide.
Walter is built into ServiceVisit to take the typing off your plate: drafting customer replies, helping document what you found on site, and making estimates clearer. Everything is a draft for you to review.
Can you come Thursday instead?
Yes — Thursday at 10 AM works. We will text you when we are on the way. (Review and edit before sending.)
Less typing. More done.
Walter helps in the places you are already working. It is available where these actions appear, on every plan.
Customer replies
In a conversation, ask Walter for a draft reply. Edit it and send it yourself.
Diagnostics and findings
From photos and your narrative on an assessment, Walter can propose an analysis, suggest parts and tools, and pull out findings. You review before anything is saved.
Estimate wording
Use Improve with Walter in the estimate editor to make line descriptions clearer for the customer.
Suggested responses
A suggested-response panel offers a starting point when a customer writes in.
Time check-ins
When a job runs long, Walter asks whether to adjust your timer. It never changes your time without your say-so.
Usage you can see
Each plan includes a monthly allowance of Walter executions, and you are warned as you approach it.
Walter is not an upsell
Every plan includes Walter. What differs is the monthly allowance of executions.
| Plan | Walter executions per month |
|---|---|
| Starter | 200 |
| Growth | 2,000 |
| Scale | 10,000 |
If you pass your allowance, Walter keeps working and you are warned as you approach and pass it. Allowances reset monthly.
An assistant, not a replacement.
Walter drafts and suggests. It does not send messages, change your schedule or bill customers on its own, and it can be wrong, so a person stays in control of every decision and every customer communication. Read our AI Transparency Policy for how Walter is used and governed.
Put Walter to work.
Walter is included on every plan. Start a free trial (a credit card is required to begin) and let it take the drafting off your plate.