Copyright / DMCA Policy

Effective date: June 25, 2026 Last updated: June 25, 2026

ServiceVisit Technologies, LLC ("ServiceVisit," "we," "us," or "our") respects the intellectual-property rights of others and expects users of our websites, web and mobile applications, and related services (the "Platform") to do the same. This policy explains how copyright owners can report alleged infringement and how affected users can respond. It supplements the Terms of Service and the Acceptable Use Policy.

1. Copyright ownership

The Platform and its original content, features, software, and design are owned by ServiceVisit or its licensors and are protected by copyright and other laws. Content submitted by users remains owned by the respective user or rights holder; submitting content does not transfer ownership to ServiceVisit, and the license users grant to us is described in the Terms of Service.

2. Reporting alleged infringement (takedown notice)

If you believe content on the Platform infringes your copyright, you may send a written notice to our Designated Agent (below). To be effective, your notice should include:

1. your physical or electronic signature;
2. identification of the copyrighted work you claim has been infringed;
3. identification of the material you claim is infringing, with enough detail for us to locate it (for example, a URL or description of where it appears);
4. your contact information (name, address, telephone number, and email);
5. a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
6. a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.

Please note that, under applicable law, you may be liable for damages if you knowingly materially misrepresent that material is infringing.

3. Our response

Upon receiving a valid notice, we may remove or disable access to the material claimed to be infringing, notify the user who submitted it, and take other appropriate action consistent with this policy and applicable law.

4. Counter-notification

If you believe your content was removed or disabled by mistake or misidentification, you may send a written counter-notification to our Designated Agent that includes:

1. your physical or electronic signature;
2. identification of the material that was removed or disabled and the location where it appeared before removal;
3. a statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification;
4. your name, address, and telephone number; and
5. a statement that you consent to the jurisdiction of the appropriate court and will accept service of process from the party who submitted the original notice (or its agent).

If we receive a valid counter-notification, we may restore the removed material in accordance with applicable law, unless the original complainant pursues a legal remedy first.

5. Repeat infringers

We will, in appropriate circumstances and at our discretion, limit, suspend, or terminate the accounts of users who are determined to be repeat infringers. This complements the enforcement and termination provisions of the Terms of Service and Acceptable Use Policy.

6. Designated Agent (DMCA contact)

Notices and counter-notifications should be sent to our Designated Agent:

• Agent: [DMCA Designated Agent — placeholder]
• ServiceVisit Technologies, LLC, [Registered Address — placeholder]
• Email: dmca@servicevisit.com
• Phone: [Phone — placeholder]

7. Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision.