Set up SMS messaging

ServiceVisit lets you set up SMS messaging for your customers. In the SMS Notifications section of the Notifications page under Settings you enter the phone number your messages are sent from, in international format starting with a plus sign, and turn "Enable SMS Notifications" on or off. ServiceVisit requires a number before you can switch SMS on, and the country code is fixed to the United States.

Once SMS is set up, you can choose the channels customers are notified through, including SMS, as a default and for each type of notification, alongside the web inbox and email.

If SMS has been switched off across ServiceVisit, the section says messaging is temporarily disabled. Viewing the settings is a separate action from changing them.

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