View SMS settings
ServiceVisit lets you see how text messaging is set up for your business. The SMS Notifications section of the Notifications page under Settings shows whether SMS is enabled, the phone number messages are sent from, and when the setup was last updated. If nothing has been set up yet, it says SMS is not configured.
You would look here when a customer says they did not get a text, to check that SMS is switched on and which number is in use.
If SMS has been switched off across ServiceVisit, the page tells you messaging is temporarily disabled. Changing the settings is a separate action from viewing them.