Analytics & capacity

Explore performance, labor costs, profitability and capacity.

7 articles

• Advanced Analytics →ServiceVisit lets you view advanced analytics in Reports, on top of the standard reports. You would use it when the overview is not enough and you want to see how work and technicians are performing…
• Advanced Analytics, Cycle Time and Labor Efficiency →Advanced reporting adds deeper pages to the Reports section so you can see how work flows through your business and how your technicians spend their time. This guide covers the Advanced Analytics…
• Capacity Report →ServiceVisit lets you view a Capacity report, which compares each technician's declared working hours with the work scheduled for them. You would use it to see whether your team is overbooked or has…
• Checking Team Capacity Before You Book Work →The Capacity report compares the hours each technician is available with the work already assigned to them. Use it to see whether your team is overbooked or has room for more work before you promise a…
• View labor costs →ServiceVisit has a Labor Costs report that shows what your field staff cost. It compares the standard cost of your Labor item with each field employee's current hourly cost, and shows how many field…
• View reports →ServiceVisit has a Reports section that shows how your business is running. Its standard pages are Overview, Performance, Work in Progress, Assessment Outcomes, Booked Value, Unresolved Fees and…
• View service margins →ServiceVisit has a Service Margins report that compares what you charge for a service with what it costs you. For each bookable service it shows the advertised price, expected labor, other direct…