Edit a Job
ServiceVisit lets you change a Job after it has been created. You can correct its title, description, urgency and the classification of the work, which is useful when the customer gives you more detail or the request turns out to be different from what was first recorded.
The same permission covers moving a Job through its lifecycle: starting it, placing an in-progress Job on hold, resuming it from hold, upgrading its priority and closing it. You can also add notes and attach files to a Job.
Assigning an owner or technician and cancelling a Job are separate actions. Editing changes the request itself, which is the Job, and not the Work Orders under it.