Quality rule history
ServiceVisit keeps a history of changes to quality rules, so you can see how the documentation requirements for your work have been adjusted. There are two places to look.
On a template's Quality Rules page, the View History button shows the changes made to that template's rules. On a Work Order, the Quality Rule Overrides drawer has an Audit History section listing the changes to that Work Order's overrides, with the most recent first and the name of the person who made each change.
Viewing the history is a separate action from changing rules. It changes nothing, and it is useful when you need to understand why a Work Order was held to different documentation requirements than its template calls for.